Shipping & Delivery Policy

At OLEAH, we provide FREE Standard delivery on regular priced items to any address within Singapore. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and Jurong Island.

On the global front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely.

For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.​

Order Status and Tracking

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.​​

Singapore Deliveries

  • It takes approximately 1 to 3 working days to reach you from the time of order.
  • Once the order has been dispatched, an email confirmation will be sent to you with the tracking number.​​​

International Deliveries

  • For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.​​​​
  • Once the order has been dispatched, an email confirmation will be sent to you with the tracking number.​​​

Taxes, Duties and Tariffs

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.​​​​​

Mode of Payments

We accept payments via VISA/MASTER credit and debit cards, American Express, ShopifyPay, GooglePay, ApplePay, Internet banking transfer and PayNow. We do not accept payment via ATM transfer.